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Police News

Microsoft Telephone Scam

The Glendale Heights Police Department has been receiving complaints from residents regarding a telephone solicitation scam. The phone calls are coming from telephone number 1-212-345-6789 and the name on the caller ID is a Marsha Clennan. This scam has been reported nationwide. The person reporting to be Marsha Clennan advises she is with Microsoft and they have detected a virus on your computer and want to work with you on removing the virus. They are doing this in an effort to gain access to your computer. The Glendale Heights Police Department is advising anyone who sees the name Marsha Clennan on their caller ID to simply not answer the phone. If the phone is answered do not give anyone access to your computer.

The Glendale Heights Police Department would like to remind all residents that solicitation scams of all types are taking place throughout the country. Some other scams being reported are the IRS tax scam, friend or relative in need scam, and fraudulent purchase scam where someone buys an item you have for sale and sends you more than the purchase price asking you to send back the extra via western union. Before you decide to give anyone access to your computer or financial information verify they are a legitimate company or person. If you questions about a particular phone call or you were the victim of a scam please do not hesitate to contact the Glendale Heights Police Department at 630-260-6070.

Posted 1/22/15

Counterfeit Currency

The Glendale Heights Police Department is issuing this community business alert in reference to a large amount of Counterfeit, United States Currency being circulated at area retail stores.  The counterfeit currency is being circulated in $20.00 and $100.00 denominations.  The Glendale Heights Police Department encourages local businesses to monitor their currency transactions for counterfeit bills.  Members of the public who encounter a subject presenting bills with the same serial number should be alert to this indication that the bills are counterfeit.  Common indicators of counterfeit bills include poor quality paper, the wrong President’s head, when held to the light, a faint background of a different bill, and no visible security strips.  For a complete list of things to look for in a counterfeit bill please visit the US Secret Service website at The photos shown is the community business alert are of suspects who have passed known counterfeit bills within Glendale Heights.  If you encounter a counterfeit bill or the suspects pictured above please contact the Glendale Heights Police Department by dialing 911 or calling 630-260-6070.

Posted 2/4/13

Hair Salon Robberies

Law Enforcement Agencies from surrounding communities are currently investigating a string of armed robberies to hair salons in the area. The above suspect described as a male Caucasian or Hispanic 30 to 40 years of age between 5’7” and 6’0” tall enters the businesses, displays a handgun and demands money. The suspect places the money into a black bag or back pack and wears a grey knit cap. Please be aware of any suspicious persons or vehicles in the area and report all suspicious activity via 911. Any questions please contact the Glendale Heights Police Department Investigations Division at 630-260-6020.

Posted 1/30/13

Fraud Alert

The Village has received reports from neighboring municipalities that there may be a contractor scam circulating in the suburbs. This scam alleges that there is a "Government Neighborhood Improvement Program" where a homeowner and the government share the cost for renovations to their homes, such as a new furnace or window replacement. PLEASE NOTE: There is no such government program. One of the contractors allegedly perpetrating the scam is located in Orland Park. This 'contractor' solicits contracts for work and brokers out the work.

There is a CEDA program that assists low income persons with Weatherization and that is legitimate and should not be confused with this individual. When in doubt, check it out. Check contractor qualifications through the Better Business Bureau, your local Building Department or any other trusted resource.

Should you be approached by a contractor offering questionable services you can contact the Police Department at 630.260.6070. Should you have any concerns about the legitimacy of any contractor please call Community Development at 630.260.6030.

Posted 7/20/11

Drive Now. Text Later.

The Glendale Heights Police Department, Illinois Tollway, Illinois Department of Transportation, Illinois State Police, Illinois Secretary of State and AAA Chicago are urging drivers to “Drive Now. Text Later.”  The statewide campaign is raising awareness of the dangers of texting while driving in an effort to reduce the number of cell phone-related accidents on Illinois roadways. For more information, click here to download a pdf flyer.

Posted 6/29/11

Don’t Be Fooled
By Work-at-Home Scams

The FBI and the Internet Crime Complaint Center (IC3) continue to receive numerous complaints from individuals who have fallen victim to work-at-home scams and remind consumers to be vigilant when seeking employment online. These work-at-home schemes are designed by criminals to gain the trust of job seekers in order to take advantage of working relationships to further illegal activity. Most victims do not even realize they are engaging in criminal behavior until it is too late. In many of the reported scams, victims are often hired to “process payments,” “transfer funds,” or “reship products.” However, these scams exploit unwitting employees by having them cash fraudulent checks, transfer illegally obtained funds for the criminals, or receive stolen merchandise and ship it to the criminals.

Other scams entice victims to sign up to be a “mystery shopper,” receiving fraudulent checks with instructions to cash the checks and wire the funds to “test” a company’s services. Victims are told they will be compensated with a portion of the merchandise or funds. Job scams also often provide criminals the opportunity to commit identity theft when victims provide their personal information, sometimes even bank account information, to their potential “employer.” The criminal/employer can then use the victim’s information to open credit cards, post on-line auctions, register websites, etc., in the victim’s name to commit additional crimes.

“Don’t get duped by these criminals offering easy money. Remain skeptical of unsolicited job offers that sound too good to be true and report any scams you might encounter,” said Richard Kolko, FBI National Press Office. To receive the latest information about cyber scams, please go to the FBI website and sign up for e-mail alerts by clicking on one of the red envelopes. If you have received a scam e-mail, please notify the IC3 by filing a complaint at For more information on e-scams, please visit the FBI's New E-Scams and Warnings webpage at or

Police Department Begins Online
Auctioning of Seized Vehicles

The Village of Glendale Heights now auctions its Seized vehicles through, an online auction service.

All property offered for sale is "AS IS," "WHERE IS," and without recourse against the Village of Glendale Heights.

Click here to be directed to the Police Auction page.

FBI Fraud Alert

If you answer "YES" to any of the following questions, you may be getting SCAMMED!

Are you about to cash a check from an item you sold on the Internet, such as a car, boat, jewelry, etc?

  • Is it the result of communicating with someone by email?
  • Did it arrive via an overnight delivery service?
  • Is it from a business or individual account that is different from the person buying your item or product?
  • Is the amount for more that the item's selling price?

Are you Sending money overseas?

  • Did you win an international lottery you didn't enter?
  • Have you been asked to pay money to receive an inheritance from another country?
  • Are you receiving a commission for accepting money transfers through your bank and/or PayPal account?

To report an online crime go to

Don't be a victim of identity theft!

Posted 10/31/07



Important Information
Emergency: 911
Police Info: 630.260.6070
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