Glendale Heights Police Department’s Premise Alert Program
What is the purpose of this program?
An Illinois law, the Illinois Premise Alert Program Act (Public Act 096-0788), helps ensure that consistently high levels of public safety services are available to all members of the state, including citizens who may require special consideration in order to access services. The intent of the act is to offer guidance and direction to public safety workers in responding to and assisting those citizens with special needs or disabilities or both whom they contact in the performance of their duties. The Act seeks to afford people with disabilities or special needs the same access to public safety services provided to all citizens. It requires public safety agencies who utilize a computer aided dispatch (CAD) system to maintain information about persons with special needs or disabilities.
To read a copy of the act, please click here.
How does this program help us to serve you?
The Glendale Heights Police Department and other local public safety agencies use computer aided dispatch (CAD), which has the capability of storing information about a particular location. Our Communications Center Telecommunicators can relay the information to the public safety workers that respond to your location during a call for service. The information you provide improves the responders' ability to deal with the special needs you have identified. Furthermore, the ability to identify the places of employment, educational facilities, and residences of special needs individuals is a valuable resource in the event of a critical incident in our area.
How can my family participate in this program?
The information needed for the database consists of the individual’s name, date of birth, phone number, residential address or place of employment, and description of the special need or disability. Family members, friends, caregivers, or medical personnel familiar with the individual can request entry of an individual into the Premise Alert Program database. All information is treated as confidential.
The Glendale Heights Police Department shall only process Premise Alert Program information for Glendale Heights residents, or persons who work or go to school in Glendale Heights. Other persons should contact their own public safety agency. Note that individuals will have to resubmit their Premise Alert Program Notification form every two years.
Please complete the Illinois Premise Alert Program Notification Form, available at the Glendale Heights Police Department lobby. A PDF version is available online by clicking here. Once you have completed the form, you can fax it to the Glendale Heights Police Department Communications Center at 630.260.0078, send it via mail to Glendale Heights Police Department, Attention Telecommunicator Coordinator, 300 Civic Center Plaza, Glendale Heights, IL 60139, or drop it off at the Police Department. Questions about the program can be directed to
the Glendale Heights Police Department at 630.260.6070.