Village of Glendale Heights - Public Works Department

Water & Sanitary Sewer Maintenence

Goals

To provide top quality municipal water service to customers by operating and maintaining water supply facilities in accordance with local, state, and federal requirements to ensure the availability of a plentiful, and reliable water supply.
To provide outstanding municipal wastewater collection service to customers by developing, operating, and maintaining wastewater pumping stations, gravity sewers, and force mains in accordance with local, state, and federal requirements.

Responsibilities

This division is responsible for the operation and maintenance of the water distribution system, which involves all storage tanks, pumping stations and standby well supplies. Lake Michigan water is supplied to Village residents through 104 miles of water main. While pumping an average of 2.1 million gallons of water daily, the system has the capacity to pump 6.2 million gallons daily. The division is also responsible for the maintenance of 83 miles of sanitary sewer collection and seven lift stations.

Sewer Maintenance

If you are experiencing a sewer back-up, please contact the Public Works Department at 630.260.6040 between 7:00am - 4:00pm, Monday - Friday. Outside of normal business hours, please call the Police Non-Emergency number at 630.260.6070.

Water Quality

The Village of Glendale Heights is mandated to make a summary report of the quality of its drinking water. You may view the Water Quality Reports for the Village of Glendale Heights online.

The Village of Glendale Heights' water supply has met or exceeded standards for water quality and contaminant levels.

Questions regarding water quality should be directed to the Utilities Division Manager at 630.260.6040.

Lead in your Drinking Water

The Illinois Environmental Protection Agency has identified several enhancements to protection of public health regarding the Federal Lead and Copper Rule. One of the actions required by Community Water Supplies is to provide a materials inventory of the entire water distribution system for the Village of Glendale Heights. The materials inventory further increases transparency between the Village and water customers regarding health and safety concerns pertaining to lead in drinking water. The inventory is meant to inform customers of the potential use of lead containing materials regarding their private plumbing system.

The Village of Glendale Heights has provided a map of the entire village that is separated into areas which were constructed before 1986, and areas constructed after 1986. All properties constructed prior to 1986 may have the potential to contain lead solder within their private plumbing system; these properties are identified as tan on the map. Additionally, all properties built after 1986 should not contain any lead solder within their private plumbing system, and these are identified as red on the map. If your property is identified as having lead solder as seen on the system inventory map this does not necessarily mean you have lead present in your drinking water. Water treatment techniques to prevent corrosion of water pipes creates a protective barrier between your incoming water supply and the lead solder. If you would like to review additional information and educational material regarding lead, please visit the United States EPA's basic information about lead drinking water web page.

The Village of Glendale Heights public water supply does not contain any lead service lines, water mains, valves, etc. The entire public water distribution system is comprised of ductile iron, PVC, cast iron, brass and copper materials.

If you should have any questions or concerns, please feel free to contact the Village's Utilities Division at 630.260.6040.

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