The Water Billing Division is open Monday – Friday from 8:00am to 4:30pm, with extended hours on Thursdays until 7:00pm. To reach the Water Billing Division, please call 630.260.6010, or email us.
A deposit of $75.00 (for residential service) along with a completed water deposit application is required to turn on your water service with the Village of Glendale Heights.
Your water bill may be paid online conveniently (24 hours/7 days a week); dropped in the payment collection box, located in front of the Civic Center building or inside the building adjacent to the Finance counter; in person at the Finance counter at Village Hall, or by US mail.
Online Payment Options:You may register to pay your water bill online conveniently 24 hours/7 days a week using credit or debit card. There is no transaction fee charged for this service. Auto payment is also available with your registration. Auto-payment will withdraw your monthly payment on the due date directly from your checking, savings, debit or credit card. If you are already registered for on-line payment, simply access your account and follow the instructions for auto-payment. Contact Water Billing at 630.260.6010 with any questions or needed assistance in registering.
Payment Collection Box:You may drop your bill payment in the Payment Collection Box located at the circular drive in the front of the Village Hall building (300 Civic Center Plaza). The collection box is silver and identified for water bill and parking ticket payments. Another collection box is located inside the building, adjacent to the Finance counter. These payments are collected daily during regular business hours for processing.
In Person:Your water bill may be paid in person at the Finance counter, located on the 1st floor of the Village Hall building (300 Civic Center Plaza) during regular business hours.
US Mail:You may mail your payments to:
Village of Glendale Heights
PO Box 87156
Carol Stream, IL 60188-7156
RESIDENTIAL WATER RATES - Effective July 1, 2020 (PER THOUSAND GALLONS) |
|
---|---|
Rate (Per Month) | |
WATER - Purchased from DuPage Water Commission | $4.97 |
LOCAL WATER DELIVERY | $2.93 |
SEWER | $5.18 |
CAPITAL PROJECT DEBT | $10.00 (Flat Rate) |
CAPITAL INFRASTRUCTURE FEE | $3.00 (Flat Rate) |
TOTAL AVG. COST OF WATER BILL AT 7 TG | $104.56 |
For additional rate information, please contact Water Billing at 630.260.6010.
To obtain a final water bill and close an account, you must contact Water Billing at 630.260.6010 and provide an actual meter reading from the water meter located inside the home.
Most importantly and to avoid additional cost in late fees and the potential of service disconnection, do not ignore your bill. The Village will make payment arrangements for past due balances. If you have any questions regarding payment arrangements, please contact our Water Billing Department at 630.260.6010.
Here are a few tips to conserve water usage: